Do you mind closing that support case?

Andrew Wulf writes –with feeling –about the clueless operations group in his company and how they manage to damage anything they touch.

Great reading,but I have to take an exception with the following passage:

As usual they initially blamed the programmers,then blamed the Java VM,BEA Weblogic,and the LDAP classes . . . →Read More:Do you mind closing that support case?